Sales Support Engine

Your best sales engineer, in every rep's pocket.

A private AI assistant trained on your product, pricing, and competitive intel. Reps get instant answers mid-demo — no more Slack scrambles, no more lost deals to slow follow-up.

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2.3x
Faster ramp for new sales reps
31 hrs
Saved per rep per month
24/7
Always-on rep support
28%
More time selling, less searching

The Sales Support Engine is a private AI assistant trained on your product catalog, pricing, competitive intel, and sales playbooks. Your reps ask any question — pricing on a custom config, how you stack up against a competitor, the right case study for a vertical — and get an instant, accurate answer. Reps spend more time selling and less time chasing answers.

The Problem

Your reps are losing deals to slow answers.

Every minute a rep spends searching for product specs, pricing approval, or competitive responses is a minute they're not in front of a prospect.

01

The Slack scramble before every demo

Rep needs to confirm a feature, pricing tier, or technical detail. Pings sales engineering. Waits. Pings product. Waits. Meanwhile the prospect is on hold or the meeting is tomorrow.

02

New reps take forever to ramp

It takes 6–9 months for a new hire to know your product cold enough to handle objections in real time. During that ramp, deals are lost to confident competitors.

03

Content lives everywhere and nowhere

Case studies in Drive. Pricing in Google Sheets. Competitive battle cards in a Notion doc nobody updates. Reps stop looking and start guessing — and guesses misrepresent your product.

04

Sales engineering is the bottleneck

Your senior SEs answer the same 50 questions a week. They're not on strategic deals because they're triaging Slack threads about whether you support SSO.

The Solution

Every rep gets your best sales engineer in their pocket.

A private AI trained on your product, your pricing logic, your competitive positioning, and your case studies — accessible inside Slack, your CRM, or a standalone web app.

Real-time answers, mid-call

Reps query the engine during demos and discovery calls. Product details, pricing options, competitive comparisons — all in seconds, with citations to source documents.

🎯

Content that finds itself

"I have a healthcare CIO on the line who's worried about HIPAA — what should I send?" The engine pulls the right case study, datasheet, or one-pager from your library and surfaces it instantly.

📚

Ramp acceleration for new hires

New reps learn the product faster by asking it questions in plain English. The engine becomes a tireless training partner that doesn't get annoyed by the same question twice.

What Changes

A real deal, before and after deployment.

Before

Thursday demo with a $180K opportunity

Mid-demo, the prospect's CTO asks if your platform supports SAML 2.0 with their specific identity provider. Your rep doesn't know. He says "let me check and follow up" — momentum dies on the call.

He pings sales engineering on Slack. SE is on another call. He pings product. Waits 3 hours. By the time he replies with the (yes) answer, the prospect's already pinged a competitor.

Deal pushes a quarter. Or doesn't close at all.

After

Thursday demo with a $180K opportunity

Same question. Your rep types it into the Sales Support Engine in the side window. Two seconds: "Yes — SAML 2.0 with Okta is supported out of the box. Setup takes ~30 min. See implementation guide [link]."

He answers confidently, references the doc, screen-shares it. The CTO nods. The conversation moves to procurement.

Deal closes the next quarter. On time.

In Practice

Real questions, real answers.

A few representative interactions from a typical deployment.

Sales rep asks:"How do we compare to Competitor X on data residency? Prospect specifically asked about EU hosting."
Sales Support Engine:We support EU data residency in Frankfurt and Dublin (both GDPR-aligned). Competitor X requires their Enterprise tier for EU hosting and only offers Frankfurt. Battle card attached. Two recent EU wins: Anonymized Case Study Berlin, Anonymized Case Study Amsterdam.
Sales rep asks:"Prospect wants to add 50 seats to a 200-seat order. What's the right discount given they're also signing a 3-year deal?"
Sales Support Engine:For 200+ seats with a 3-year commit, our standard volume discount is 18% off list. Adding the 50-seat expansion qualifies for an additional 4% tier bump. Total discount: 22%. This is within standing approval limits — no exception needed. Want me to draft the quote in HubSpot?
Sales rep asks:"I'm presenting to a manufacturing prospect tomorrow — who are my best reference customers in that vertical and what outcomes did they see?"
Sales Support Engine:Three strong manufacturing references: Customer A (mid-market, 40% OEE improvement), Customer B (enterprise, $2.3M annual savings), Customer C (mid-market, 60% reduction in unplanned downtime). Customer B's CFO has agreed to take reference calls. Want me to draft a one-page slide with these three for your deck?
How We Build It

From kickoff to full rollout in 9 weeks.

Convor designs, builds, hosts, and maintains the whole system. Your sales leadership focuses on quota; we handle the AI.

1
Week 1–2
Discovery
Audit your content, pricing rules, competitive intel, and rep workflow.
2
Week 3–5
Build
Ingest sales content, train on pricing logic, integrate with Slack and your CRM.
3
Week 6–8
Pilot
Deploy to a top-performing team. Tune based on real call usage and rep feedback.
4
Week 9
Rollout
Sales-wide launch with training, enablement comms, and SDR onboarding kit.
5
Month 4+
Ongoing
New product launches, content updates, win/loss analysis, monthly metrics review.

See if the Sales Support Engine fits your team.

Tell us about your sales team size, current content stack, and what's slowing down your reps. If it's not a fit, we'll say so and point you somewhere better.

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