AI for Service

Your Customers Want Answers Now — Not After Business Hours

Deploy intelligent AI chatbots on your website and internal platforms that answer questions accurately, qualify leads, book appointments, and escalate to humans when needed — 24/7, trained on your actual business knowledge.

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2.3x
Increase in website conversions
80%
Of questions answered without a human
<5 sec
Average response time
24/7
Availability with zero staffing cost

The Problem

You're Losing Customers Every Hour Your Website Can't Answer Questions

Your website gets traffic, but most visitors leave without engaging. They have questions about your services, pricing, availability — and there's nobody there to answer. The ones who submit a contact form wait hours or days for a response.

After-Hours Dead Zone

65% of website traffic happens outside business hours. Every after-hours visitor with a question hits a contact form — and most never complete it. Your competitor with live chat captures them.

Slow Response Kills Deals

Responding to a lead within 5 minutes makes you 21x more likely to qualify them. Your average response time is 4–24 hours. Every hour of delay costs conversions.

Support Team Answering Repeat Questions

80% of customer support inquiries are repetitive: hours, services, pricing, process. Your skilled team members spend their day being a FAQ page.

Generic Chatbots Don't Work

You may have tried a basic chatbot. Canned responses, frustrated visitors, ultimately ignored. It wasn't trained on your actual business. It was worse than nothing.

No Lead Qualification

All leads come in looking the same — no scoring, no enrichment, no segmentation. Your sales team wastes time on unqualified prospects and misses the hot leads.

Scaling Support Means Scaling Headcount

Growing your customer base means growing your support team linearly. Each new hire adds $45–65K. There's no leverage — twice the customers means twice the staff.

The Convor Solution

AI-Powered Chat That Actually Knows Your Business

Convor deploys intelligent chatbots trained on your actual product documentation, service catalogs, pricing, FAQs, and company knowledge base. These aren't scripted decision trees — they're AI assistants that understand context, hold natural conversations, and deliver accurate answers from your own data.

🤖 AI-Powered RAG Chat 📚 Your Knowledge Base 🎨 Fully Branded Widget 📅 Calendar Integration 🔄 Live Agent Handoff
🌐

Website AI Assistant

A branded chat widget on your website that greets visitors, answers product and service questions, provides pricing information, and captures lead data — around the clock. Powered by RAG, it pulls answers from your actual documentation, not generic AI responses.

Converts visitors 24/7
📅

Automated Appointment Booking

When a prospect is ready to talk, the AI bot checks your team's calendar availability and books a meeting on the spot. No "someone will get back to you." The visitor goes from question to booked appointment in under 2 minutes.

Meetings booked, not leads lost
🎯

Lead Qualification & Capture

The AI qualifies visitors through natural conversation: company size, service needs, budget range, timeline. Lead data flows into your CRM with a qualification score. Hot leads trigger immediate Slack notifications to your sales team.

Qualified leads, not form fills
🔄

Human Escalation & Handoff

When a conversation requires human attention — complex questions, sensitive issues, or high-value prospects — the AI seamlessly hands off to a live agent with full conversation context. No customer repeating themselves.

Seamless escalation
💬

Internal Knowledge Assistant

Deploy the same technology internally: an AI assistant your employees can ask about company procedures, product specs, pricing rules, or process documentation. Reduce training time. Eliminate single-point-of-failure knowledge.

Institutional knowledge on demand
📊

Conversation Analytics & Insights

Every conversation logged and analyzed. See what visitors ask most. Identify content gaps. Discover product objections you didn't know existed. Track conversion rates from chat to booking.

Learn what customers really want

The Transformation

What Changes When Service Gets AI

Before Convor
  • Website visitors leave without engaging — no one to answer questions
  • After-hours prospects hit a contact form and never return
  • Average lead response time: 4–24 hours
  • Support team answers the same 15 questions all day
  • No lead qualification — all inquiries treated equally
  • Appointment booking requires 3+ email exchanges
  • Scaling support means hiring more people
  • New employees take months to learn product knowledge
After Convor
  • Every visitor greeted and engaged by a knowledgeable AI assistant
  • 24/7 availability — after-hours leads qualified and booked
  • Response time under 5 seconds, any time of day
  • 80% of questions handled by AI, team handles complex cases
  • Leads scored and routed automatically by qualification
  • Prospects book appointments directly from the chat widget
  • Support scales with AI — 10x conversations, same team
  • Internal knowledge assistant accelerates onboarding by weeks

Real-World Scenarios

How Businesses Use Convor AI Service

Use Case — Website Conversion

A Home Services Company That Made Their Website Their Best Salesperson

A home services company spending $15K/month on Google Ads was driving 2,500 monthly visitors but converting just 2.1% into leads. Convor deployed a branded AI chat assistant trained on their full service catalog, pricing, and scheduling availability. Conversion rate jumped to 4.8% — 2.3x improvement — generating 65 additional qualified leads per month with zero additional ad spend. After-hours bookings now account for 35% of total appointments.

Use Case — Customer Support

Handling 500+ Weekly Inquiries with a 3-Person Team

A B2B services company was fielding 500+ customer inquiries per week. A 6-person support team was barely keeping up, with response times exceeding 6 hours. Convor deployed an AI assistant trained on their knowledge base. Within 60 days, the AI handled 80% of inquiries without human involvement. The company reduced support from 6 to 3 while improving response times to under 5 seconds.

Use Case — Internal Knowledge

New Hires Productive in Days Instead of Months

A professional services firm with 100+ employees found that new hires took 3–4 months to become fully productive because institutional knowledge lived in senior staff's heads. Convor deployed an internal knowledge assistant trained on SOPs, product specs, and pricing rules. Time to productivity dropped from 3–4 months to 4–6 weeks.

Why Convor Is Different

This Isn't a Basic Chatbot — It's an AI Knowledge Engine

CapabilityBasic ChatbotConvor AI Assistant
Answer sourceScripted decision trees / canned responsesRAG from your actual business documents
Conversation qualityRigid, menu-driven, easily frustratedNatural language, contextual, conversational
Knowledge updatesManual rewrite of every scriptUpload new docs — AI learns instantly
Lead qualificationBasic form captureConversational qualification with scoring
Calendar bookingRarely availableIntegrated — books in real time
BrandingGeneric widget, limited customizationFully branded — your colors, logo, voice
Human handoffClunky or nonexistentSeamless with full conversation context
ManagementYou manage everythingConvor manages knowledge base, tuning, updates

Deployment

One Script Tag. Fully Managed.

Getting started is remarkably simple: we provide a single script tag that goes on your website. That's the entire technical requirement on your side. Convor handles everything else — AI infrastructure, knowledge base ingestion, widget customization, calendar integration, CRM connection, and ongoing optimization.

Knowledge Base Setup

We ingest your product docs, FAQs, pricing sheets, and service catalogs into a private RAG knowledge base.

Widget Customization

Branded to match your website — colors, logo, welcome message, conversation personality. Looks like your company, not a generic bot.

Integration & Launch

Connect calendar, CRM, and notifications. Test thoroughly. Deploy with a single script tag. Live in under 30 days.

Optimize & Evolve

Monthly conversation analysis. Knowledge base updates. Conversion optimization. Your AI gets better every month.

Make Your Website Work as Hard as Your Best Employee

See how an AI service assistant can convert more visitors, support more customers, and free your team to focus on what matters.

Book a Free Service AI Assessment →