HR Answer Engine

Give your HR team back the time to do real work.

A private AI assistant that lives inside Slack, Teams, or your employee portal — answering routine HR questions instantly so your team can focus on what matters.

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90%
Reduction in routine HR inquiries
24/7
Employee policy & benefits support
3-5 days
Faster than email — answers in seconds
$4.70
Avg. cost saved per HR transaction

The HR Answer Engine is a private AI assistant trained on your actual policies, benefits, and procedures. Employees ask routine questions in plain English and get instant, accurate answers grounded in your documents. Your HR team stops being the bottleneck for routine work.

The Problem

Your HR team is buried in repetitive questions.

The work that matters — culture, retention, performance, strategic hiring — sits behind a wall of routine inquiries that arrive faster than your team can answer them.

01

The same 30 questions every week

"How do I add a dependent?" "What's our parental leave policy?" "Can I roll over PTO?" Each one a 5-minute interruption that pulls your team away from strategic work.

02

Information employees can't find

Policies exist — in handbooks nobody reads, intranets nobody navigates, and PDFs buried three folders deep. Employees ask HR because asking HR is easier than searching.

03

Open enrollment chaos

Twice a year your team becomes a benefits help desk for the entire company. Strategic work stops. Burnout spikes. The same questions get answered hundreds of times.

04

Compliance risk from inconsistent answers

Three people on your HR team. Three slightly different answers to the same policy question. Each variation a potential liability when it's documented in Slack DMs and email threads.

The Solution

A private HR assistant built around your policies.

Not a generic chatbot. A managed system designed around your documents, your culture, and the specific questions your employees actually ask — deployed where they already work.

Instant, accurate answers

Employees get responses in seconds, citing the exact policy section. No more 3-day email threads or after-hours pings to your HR lead.

🔒

Private by design

Hosted on secure infrastructure. Your handbook, your data, your employees' conversations — they never train a public model and never leave your environment.

Smart escalation

Complex or sensitive questions automatically route to the right person on your HR team with full context. Routine becomes self-serve; nuanced still gets human attention.

What Changes

A real day, before and after deployment.

Before

Tuesday at 9:47am

Sarah, your HR Director, opens Slack to 14 unread messages. Five are benefits questions she answered last week. Two are PTO rollover questions. One is a new hire who can't find the parental leave policy.

By noon she's answered 22 of these. The performance review framework she's supposed to be designing hasn't been touched. The exit interview from last Friday sits unprocessed.

Her team is doing the same thing across three time zones.

After

Tuesday at 9:47am

Sarah opens Slack to three messages — all escalations from the HR Answer Engine. Each one has full context: the employee's question, the AI's response, and why it routed to a human.

The other 80+ benefits, PTO, and policy questions her team would have fielded this morning have already been answered. Cited. Consistent. In seconds.

By noon she has the performance review framework drafted. Real work, finally done.

In Practice

Real questions, real answers.

A few representative interactions from a typical deployment.

Employee asks:"What happens to my health insurance if I go from full-time to part-time next month?"
HR Answer Engine:You'll remain eligible for coverage as long as you maintain 30+ hours per week. Below 30 hours triggers a qualifying life event — you'll have 30 days to elect COBRA or enroll a spouse's plan. Full policy: Employee Handbook §4.2. Want me to send the COBRA election form?
Employee asks:"How much PTO do I have? Can I roll any over to next year?"
HR Answer Engine:You have 12.5 days remaining for 2026. Our policy allows rollover of up to 5 days, with the rest paid out at year-end. To roll over, submit the form by December 15. Want me to open it for you?
Employee asks:"My partner and I are expecting in March. What's the parental leave process and how do I prepare financially?"
HR Answer Engine:Congratulations. You're eligible for 12 weeks of paid parental leave at 100% salary, plus 4 additional weeks of unpaid FMLA if you want it. I'll route this to Sarah on the HR team — these conversations work better with a human, and she can walk you through the financial planning and timing options personally.
How We Build It

From kickoff to company-wide rollout in 9 weeks.

Convor designs, builds, hosts, and maintains the whole system. You don't manage AI. We do that for you.

1
Week 1–2
Discovery
Map your top questions, policy sources, escalation paths, and culture-fit voice.
2
Week 3–5
Build
Ingest documents, configure integrations with Slack or Teams, stand up admin dashboard.
3
Week 6–8
Pilot
Deploy to one department. Tune responses based on real questions and team feedback.
4
Week 9
Rollout
Company-wide launch with internal comms, training, and escalation playbook.
5
Month 4+
Ongoing
Monitoring, retraining, new modules, monthly metrics review. Managed service.

See if the HR Answer Engine fits your team.

Tell us about your HR support volume and what you've already tried. If it's not a fit, we'll say so and point you somewhere better.

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